Conduct that builds trust
- Arrive on time, ready for duty, and follow shift handoff procedures.
- Treat clients, coworkers and the public with courtesy and respect.
- Stay alert; avoid personal distractions and remain fit for duty.
- Follow post orders, remain within your authority and seek supervisor guidance when needed.
- Use calm communication and approved de-escalation procedures.
- Report incidents promptly and accurately; protect confidential information.
- Never engage in harassment, discrimination, threats or dishonest reporting.
